Privacy Policy

Introduction

At https://mobile-friendly-design.storysurge.net (referred to as “Mobile-Friendly Design” or “we”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy details our practices regarding the collection, handling, and protection of personal information in compliance with various global privacy regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Consumer Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://mobile-friendly-design.storysurge.net
All applications, services, and products offered under the Mobile-Friendly Design brand
Any third-party platforms or services linked from our website, which have their own privacy policies governing data collection and use

Processing Activities

This Privacy Policy is relevant when you engage in any of the following activities:

Using any applications or services provided by Mobile-Friendly Design as an authorized user.
Visiting our websites, including any linked pages, to browse content or access services.
Subscribing to newsletters, signing up for emails, or otherwise initiating communication with us.
Providing personal information through forms or interactions on our platform.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. The types of data collected include:

Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
Payment Information: Data related to transactions, including payment method details, billing address, and purchase history.
Financial Information: Financial records, bank account numbers (if provided for direct payments), and income data (optional).
Purchase Information: Products or services bought from us, along with associated order numbers and transaction dates.
Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information to recognize your device when using our apps.
Location Data: Geographic coordinates and location services data (if enabled) to personalize content and services based on your vicinity.
Feedback: User-generated comments, reviews, ratings, or responses to surveys we conduct.
Social Media Information: Details from social media platforms when you connect your accounts for seamless access.
Product Information: Data about the products you view, search for, or purchase, including preferences and customization options.

We gather this data through various means: user input forms, account settings, browsing interactions, analytics tools, cookies, and third-party service providers.

Cookies

Mobile-Friendly Design employs cookies to enhance your online experience and optimize our services. Cookies are small text files stored on your device by the websites you visit. We use them for several purposes:

Strictly Necessary: These ensure basic functions of our website, such as secure login and session management.
Preference: Remembering user preferences for a personalized experience.
Analytics: Tracking aggregate usage trends to improve our services and content.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary depending on the type of data and its purpose:

Account Information: Retained while your account is active and for a reasonable period after account termination to comply with legal obligations.
Payment Data: Securely stored for transaction history and fraud prevention, adhering to financial regulatory requirements.
Purchase Data: Kept for billing purposes and to enhance future shopping experiences, generally up to 7 years.
Other Personal Data: Retained based on the purpose of collection or as required by law, after which it is securely deleted or anonymized.

Security Measures

We prioritize data security and implement robust measures to protect your personal information:

Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
Access Controls: Our internal systems have access controls to ensure that only authorized personnel can access personal data.
Regular Audits: We conduct periodic security audits to identify and mitigate potential risks.

Children’s Privacy

Our services are not intended for individuals under 13 years old (or the legal age limit in your jurisdiction). We do not knowingly collect or solicit personal information from children, and any such data will be deleted upon discovery.

Your Rights and Choices

In compliance with applicable privacy laws, you have various rights regarding your personal data:

Access: You can request access to the personal data we hold about you and receive a copy of this data.
Correction: If your data is inaccurate or incomplete, you are entitled to request its correction.
Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your personal information from our systems.
Object: You have the right to object to the processing of your data for specific purposes, such as direct marketing.
Data Portability: Upon request, we will provide a copy of your data in a structured format, allowing you to transfer it to another controller.

To exercise these rights or if you have any privacy concerns, please contact our Data Protection Officer at [insert contact details].

Changes to Privacy Policy

Mobile-Friendly Design reserves the right to update this Privacy Policy at any time to reflect changes in our practices or for legal reasons. We will post the updated policy on our website and inform users through emails if there are significant changes.

By using our services, you consent to the collection, use, and transfer of your personal information as described in this Privacy Policy. If you have any questions or feedback regarding our privacy practices, please reach out to us at [insert contact details].